Emails are answered within 24 hours with the exception of weekends and holidays.  If we have not responded to your email, chances are we did not receive it.  Please try again.

ORDER STATUS can be checked by logging into your account and checking the status.

RETURNS, please log into your account and fill out the return form.  Our no-cost, hassle free, quick refund program was designed to make your returns easy peasy.

EXCHANGES,  please log into your account and fill out the exchange form for a quick and easy exchange.

CANCEL ORDER,  you can cancel your order anytime before it ships.  If you want to cancel your order, please email

Please put “CANCEL ORDER” in the subject line.

DAMAGES must be reported to us within seven (7) days of receiving your package.  If your product has been damaged please fill out a return and exchange form. There is a section at the bottom of the page to upload your photos of the damage.  Damaged items are replaced immediately.

To become a RETAIL PARTNER,  simply fill out our retail partner sign up form.   Someone will contact you within 24 hours.

To become an AFFILIATE, please complete the affiliate sign up form.  You can expect an answer within 24 hours.

For MEDIA and BLOG inquiries please email or

Bloggers can also visit our blogger review requirements page.

To become a SafeSleep PARTNER, please fill out our become a SafeSleep partner form.


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